© This Lil Dog of Mine 2015 All rights reserved. | P.O. Box 80208, Austin, TX., 78708 | (775) 964-8497
Terms and ConditionsDue to the extreme unpredictability of animals, This Lil Dog of Mine and Pet Sitters cannot be held responsible for any unusual mishaps (i.e., pet’s refusal to take medication, escaping from the yard, biting, eating or destroying household items, damage to inside/outside of home, personal injury/accidental death). Client authorizes This Lil Dog of Mine Pet Sitters to take photos of Client’s pet for their file and for This Lil Dog of Mine social media. All photos taken are the property of This Lil Dog of Mine visit times are approximate and subject to change based on the needs of all pets under Pet Sitter’s care. Pet Sitter is entrusted to use best judgment in caring for pet(s) and home, in the event of an emergency situation, inclement weather or natural disaster. This Lil Dog of Mine and Pet Sitters will be held harmless for consequences related to such decisions. In the event of injury or illness of your Pet Sitter, or other emergency circumstances where duties are unable to be performed, Client authorizes This Lil Dog of Mine to arrange for a back-up sitter to take over duties as outlined in this agreement. This Lil Dog of Mine Pet Services is not responsible for damage to the home beyond the control of the Pet Sitter. This includes, but is not limited to leaks, electrical problems, and acts of nature. In these situations, the company will attempt to contact the client and then the emergency contact before making a subjective decision on dealing with the problem. All repairs and related fees (including Special Services emergency Services time and coordination fees) will be paid by the client or fully reimbursed to This Lil Dog of Mine Pet Services within 14 days. This Lil Dog of Mine Pet Services is not responsible for any damage to property of the client or others unless such damage is caused by the negligent act of the Pet Sitter. This Lil Dog of Mine Pet Services agrees to remain fully insured through PSA or a comparable entity, including optional Special Property Endorsement (protects against theft, breakage, etc as caused by an employee) or bonding. This Lil Dog of Mine Pet Services accepts no responsibility for security of the premises or loss if other individuals have access to a client’s home, or if the home is not properly secured. All other individuals that visit the home will leave a log of their visit. This Lil Dog of Mine Pet Services is not liable for any loss or damage in the event a burglary or other crime that should occur while under this contract. Pet Owner agrees to secure home prior to leaving the premises. This Lil Dog of Mine Pet Services will re-secure the home to the best of its ability at the end of each visit. While keys are in the possession of a Pet Sitter, they will be either on the Sitter’s physical person, or be properly stored at an undisclosed location. This Lil Dog of Mine Pet Services subscribes to insurance coverage through PSA for lost key lock replacements. Pet Owner must have legal rights to place the animals in the care of Pet Sitters, Kennels, and Veterinary Clinics. The Pet Sitter cannot Service a home with “Visiting” pets or animals that do not belong to the resident of the Services site without separate sets of agreement forms, including a Legal Considerations Agreement, accepted and signed by each rightful owner(s).
Pricing PolicyPrices listed on www.thislildogofmine.com are not final and are subject to change at any time. All clients will be presented with final pricing prior to approval of service in our portal.
Payment PolicyThe surcharge for electronic transactions will be included in the rates for services requested. Payments for all services are to be paid in full at time of the service via Time To Pet. If payment is not received at the time of service, a $25.00 late fee may be added to your invoice. Prices are determined by scheduled dates and the type of service that will be rendered. Cost and service options will be discussed during the initial meet and greet appointment. This Lil Dog of Mine accepts Visa, MasterCard or Cash. Credit cards will automatically be charged for future services. If Client requests to extend service, the Client guarantees payment at the same rate for all services provided upon return. Although not required, if you wish to tip the Pet Sitter, please do so via Time To Pet or leave cash for your Sitter. If you have any additional questions regarding payment, please contact us at email@example.com.
Holiday Cancellation PolicyAll holiday reservations require a 7-day notice for changes and cancellations or Client will be charged for the services reserved. No credits will be given for early returns during holiday periods. All Thanksgiving, Christmas and New Years visits must be prepaid and cancellations are non-refundable.
Emergency Care PolicyIn the event of pet illness or other medical emergency and specified vet is unavailable, pet will be taken to closest vet or Emergency Care Hospital. Client understands and agrees that attempts will be made to contact them in case of emergency and if Client is unreachable, Pet Sitter has permission to authorize any care that the vet deems necessary for pet’s health, safety and survival. Client agrees to reimburse This Lil Dog of Mine for any additional fees and all costs relating to vet care during their absence, which may include x-rays, blood work, surgery and/or other expensive procedures, as well as an emergency medical transport fee of $35.00. For the safety of your pet and others, pets must have current vaccinations. Should Pet Sitter be bitten or otherwise exposed to any disease or ailment received from Client’s animal which has not been properly vaccinated, it will be the Client’s responsibility to pay all costs and damages incurred by the victim.
Extra Fees/Charges PolicyThis Lil Dog of Mine reserves the right to invoice/bill, at $15.00 per half hour or any portion thereof, for additional time spent over stated visit time that is necessary for the care of Client’s pet(s) and home. This includes service and time for the following, but not limited to: all veterinary trips; pet illness; excessive clean-up resulting from pet incontinence, accidents or frequent vomiting; complications administering medications; obtaining pet food, medication or supplies; wait time for emergency home repair; search for pet(s) that escaped confinement. Client will be held responsible for all expenses incurred and reimburse This Lil Dog of Mine upon return.
Multiple Pet PolicyThis Lil Dog of Mine reserves the right to assign additional Pet Sitters in the event the number of pets exceeds the ability of a single Pet Sitter to provide expected care. An additional Pet Sitter will be added to each visit and compensated at their full rate. The Client will be held responsible for all expenses incurred and will reimburse This Lil Dog of Mine upon return.
Outdoor Pet PolicyAll pets housed outdoors or with outdoor access must have adequate shelter with access to shade and water. Dogs and cats must have tags or be micro chipped. In the event a pet escapes confinement Client understands and agrees that attempts will be made to contact them. If Client is unreachable, the Pet Sitter has permission to extend the visit to search for pet as necessary. If the pet is recovered by animal control, the Client agrees to reimburse This Lil Dog of Mine for any additional fees and all costs relating to pet recovery during their absence, which may include vaccinations, fees and/or other expenses, as well as a transport fee of $35.00.